Auto & Photo FAQs

CAN I BUY AUTO & PHOTOTICKETS ON THE DAY?

Provided the opportunity is not sold out then yes, you can pay by cash or card at the guest tables or at the entrance to the photoshoot queue.

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DO I GET QUEUE PRIORITY FOR HAVING A PHOTO-OP TICKET BEFORE THE EVENT?

Yes, in most cases we ask our staff on the day to give priority to customers with pre-paid Autograph and Photograph tickets. This is especially true with the busier Wrestlers, some of will only have time to complete the pre-paid orders.

 

You can pay on the day for autographs at the guest tables but generally only after 12.00pm.

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CAN I HAVE SOMEONE WAIT IN THE DIAMOND PASS QUEUE WITH ME?

Only the pass holder will be allowed to get their items signed or their photograph taken, no other person may accompany a Diamond Pass holder in the queue unless they also hold a Diamond Pass. Similarly, while two people are allowed in each photograph for every single ticket, if using the Diamond Pass to queue jump, then both parties MUST have a pass of their own. You can find out more about this on our TICKETS page.

 

WHO CAN BE IN MY PHOTO?

Each pro photo ticket allows two people into the picture. Infants do not count towards the two people (So you can have two adults and an Infant in a picture for the cost of one photo ticket)

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VARIOUS EXAMPLES:
A family of four with two adults and two 9-year-olds will need to purchase TWO tickets.

One adult and two children over 5, will need to purchase TWO tickets.

A couple wishing to have a photo-op will only need to purchase ONE ticket.

A 9-year-old WITHOUT an adult in the photo will need to purchase ONE ticket.

A couple and a one-year-old would only need to purchase ONE ticket.

One adult, a 10-year-old, and a 3-year-old would only need ONE ticket.​

 

WHEN ARE THE PHOTOSHOOT TIMES?

Photoshoot times can be anytime at all during the opening hours of the event. The schedule is released around two weeks prior to the show and will be emailed to all customers who have purchased a ticket. They will also be displayed around the event and will be available to buy on our programme at the event.

 

Before making final travel plans, please wait for the final schedule to be published.

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* PLEASE NOTE: Every effort is made to ensure that schedules are correct at the time of print/display, but these are always subject to last-minute changes.

 

HOW DO I GET MY PHOTOS AFTER A SHOOT?

Photographs will be issued at 8x6 inch size in card frames within moments after the photoshoot. You will receive 1 printed photo per ticket. Additional prints and digital copies will be available to purchase online from our website after the event has finished,  just click YOUR PHOTOS on the menu bar under the MERCHANDISE tab.

 

* PLEASE NOTE Images on this website are taken at our public events throughout the UK. If you do not want your image to be portrayed in our galleries please email photography@monopolyevents.co.uk with the file number or screenshot and ask for it to be removed.

 

WHAT CAN I GET SIGNED WITH MY AUTOGRAPH TICKET?

All Wrestlers will have a selection of 8x10 images at their tables. You can choose to have one of these prints signed or if you prefer you can bring a personal item to be signed instead. The Wrestlers do reserve the right to refuse the signing of certain items and some ‘premium’ items may carry an additional fee, this is at their discretion or that of their representatives. Any surcharges on premium items will be noted at the guest’s tables on their printed schedules.

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HOW DO I GET A CERTIFICATE OF AUTHENTICATION?

Our official Monopoly Events COA’s are available to pre order ONLY in advance when you purchase your autographs, and will no longer be offered on the day. Any stock items bought from Monopoly Events on our merch stand or from our online merch store include Monopoly Events COA as standard.

 

In order to redeem your COA’s, please bring the confirmation ticket to the desk of your chosen guest where you will be provided a certificate and holographic sticker that we will put onto your item at the table, we authenticate online after the event. To register it online the email to use is authentication@monopolyevents.co.uk where we request your ticket info, image of item with sticker on etc.

 

To purchase your COA’s please go to the event website. All COA’s that have been purchased in advance will need to be collected on the day, any not collected will no longer be sent out after the event.

 

*PLEASE NOTE: COA’s do not apply for professional photographs, they are for autographs only, these add ons are also NOT your autograph ticket, autograph tickets need to be purchased separately.

 

** IMPORTANT INFORMATION REGARDING AUTOS & PHOTOS **

Please ensure that you have enough time at the event to get through all of the autos and photos that you have booked. We periodically get emails from people who left at 2/3pm and missed out on a photoshoot or an auto. Refunds cannot be given if you leave the event early.

 

There will be a schedule on the guest table and on the Monopoly Events App, please note this is a live event so timings are subject to change throughout the day.

 

Our guests are usually available at signing tables from 9:30 am until 5:30 pm. Their days are interspersed with other activities such as live Q&A panels on stage, photo shoot, and break times (including lunch).

 

The event runs until 6pm and is always the quietest at the end of the day. In some cases guests can arrive late which can have a knock on effect with timings, if a guest over runs on a photo shoot, or there are unforeseen delays times can shift, so please be flexible and allow time for this and be prepared to stay until the finish time of the event, to get the autos and photos you have purchased. Speak to the staff at the table if you have any concerns fulfilling your pre orders. We always make sure guests stay until they have fulfilled all their commitments which on rare occasions can go beyond closing time.

 

If a guest does over run we always get them to stay to whatever time necessary to facilitate seeing all the fans that have pre ordered at a minimum. This isn’t a regular occurrence but can happen so please take this into consideration and allow the full day to get what you have pre booked.